Bandwave Systems LLC is excited to announce the addition of the following new team members to its growing family:
Jasmine Chandler of Southampton, NJ brings a wealth of experience in Customer Service and Account Management to the team. With a BS in Psychology from Rutgers University, Jasmine has extensive skills and background to help manage and support Bandwave’s active channel of agents and suppliers
Alejandra Swan is local to Burlington, NJ and is originally from Ecuador. Coming to the US with a BBA in International Business Administration from the Universidad Catolica de Santiago de Guayaquil from Ecuador, Alejandra brings strong leadership and customer service skills to her role as Technical Administrator. Alejandra is responsible for provisioning broadband projects, one-on-one client care, project management, and working with our many carriers and vendors.
Mathew Moran resides in Pennsville, NJ and brings a strong technical background to the team. With a BS from Rutgers University in Engineering and a BS in Applied Physics from Stockton University, Mathew is equipped with the skills to assist our customers effectively. As part of the Support Desk Team, Mathew is responsible for monitoring customer connections and assisting with all broadband issues as they arise. He handles all trouble tickets and networking issues in tandem with the other members of the support team.
Tyler Magazzu comes to us from Marlton, NJ with a strong background in Sales and Customer Support combined with technical knowhow. A graduate from Rowan University in Computer Science, Tyler is responsible for monitoring customer connections as a technician on the Support Desk Team. He is responsible for proactively and reactively assisting customers with all broadband issues. His customer service expertise and support knowledge allows him to maintain a clear line of communication between carrier and end user. All trouble tickets and networking issues are handled amongst Tyler and the other members of the support team.